Frequently Asked Questions

Most frequent questions and answers

Feeders

Yes, you would need to have table numbers that can correlate to the tables on the sit-down service.

The Hungrels Dashboard is the software designed for restaurants affiliated to the hungrels app – sign up -https://dash.hungrels.com/signup 

Go to your app store on your tablet and search for Hungrels tillpoint, then download.

  • unavailable on ios currently

You will be paid weekly, less our weekly commission.

You will need an android or IOS compatible tablet for the till point and a PC for the Dashboard set up.

  • no iOS for Tillpoint currently

Hungrels operates independently from your POS and uses its own secure payment software.

Hungrels is currently available in South Africa and Australia.

Hungrels is an app that allows your customers to order and pay in your restaurant from their mobile device.

Users

Hungrels is an app that allows you to order and pay from participating restaurants.

On our webpage www.hungrels.com under T&C’s.

We are here to help, just mail support@hungrels.com and we will assist you.

Hungrels allows you to make notes on every order. so please note your specific food allergies on order.

Using the Hungrels service does not cost you anything, you will however have to pay for the orders you place through the app. We charge participating restaurants a commission per transaction.

You can, however you will have to wait in line if there is one – please note the request with your order.

You would need to load one card as your default.

How do i check Hungrels previous payments?

In the Hungrels app main page, click left top of screen tab – click on History and view your last paid orders.

The Hungrels app should inform you of your order status, pull the screen down to refresh if it has not updated since your order.

In the Hungrels app main page, click left top of screen tab – click on payments –swipe left over card – remove card.

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Hungrels is currently available in South Africa and Australia.

While Hungrels strives for absolutely perfect service we have no control over a restaurant’s kitchen.

They will need a valid debit or credit card on the system, however a wallet system is in the works